At Mini Hea Bag, customer satisfaction is important to us. If you’re not fully satisfied with your purchase, we’re here to help.

Returns

• You may request a return within 30 days of receiving your order.

• Items must be unused, in their original condition, and in original packaging.

• Proof of purchase (order number or receipt) is required.

Non-Returnable Items

• Used or damaged items (not due to our error)

• Items returned after the return window

• Clearance or final sale items (if applicable)

Refunds

• Once your return is received and inspected, we will notify you of the approval or rejection.

• Approved refunds will be processed back to your original payment method within 5–10 business days.

• Shipping costs are non-refundable, unless the return is due to our error.

Damaged or Incorrect Items

If you receive a damaged, defective, or incorrect item, please contact us within 48 hours of delivery with photos, and we’ll resolve it promptly.

How to Start a Return

Please contact us through our Contact Us page before returning any item. Returns sent without approval may not be accepted.